About Permaban

Quality management

We're proud of our ISO9001 quality management certification.

This internationally-recognised standard means our customers can be fully assured that we manufacture under strict disciplines which are independently verified by BSi.

More than just a manufacturing standard, our certification covers our product design process too. So whether we're developing a new product for our range or a custom design for a particular job, every stage will be rigorously monitored and controlled.

ISO9001 extends to our sales and distribution processes too.  Customer service is always paramount, and formalising it under our ISO9001 registration simply helps us to do it even better.  

We always welcome feedback on our products and service, at any time.  In the first instance, speak to our sales team on +44 1752 895288.

Quality policy

"The quality policy of RCR Flooring Products Ltd is to:

• be driven by the needs and requirements of our customers and end users;
• continually improve the effectiveness of both our products, services and management system;
• ensure that all employees are trained and briefed about all quality documentation so that they can implement the policies and procedures in their work;
• relentlessly strive for operational excellence.
• comply with all relevant regulations and legislation;

The Senior Management Team of RCR Flooring Products Ltd is responsible for implementing the policy, which is achieved by:

• establishing, implementing and maintaining a management system certified to ISO 9001:2015;
• setting and reviewing measurable quality objectives and ensuring those objectives are met;
• providing the necessary resources and ensuring responsibilities and authorities are determined and communicated;
• reviewing the effectiveness of the management system and assessing opportunities for its continual improvement;
• seeking structured feedback from our customers;
• ensuring everything we do is always carried out in accordance with stated methods and customers’ requirements.

Signed on behalf of the Senior Management Team

 


Andrew Keen
Managing Director"    
                    
                    
                    
                    
                    
                    
                    
                    
                    
                    
                    
                    
                    
                    
                    
                    
                    
                    
                    
                    
                    
                    
                    
                    
                    
                    
                    
                    
                    
                    

custom products

With our in-house design expertise, accredited to ISO9001:2015, we can create unique products for special applications. Contact our technical engineers today on +44 1752 895288 to find out more.

Downloads

ISO 9001:2015 certificate

 

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Key People

BSI Triple